FAQ

Have Questions?

Get Answers of some frequently asked Questions!

Does Travelex have family trips?

familytrip

Travelex offers a wide range of Family Adventures around the globe. The minimum age (for Family trips) varies depending on destination, and Intrepid has set minimum ages to ensure that the included activities suit each age range. Additionally, you’ll notice that some of the more adventurous destinations have a higher minimum age. Please contact our trip advisors for full details and queries associated with our Family Adventures.

How many people will be on my group tour?

group

Good things come in small packages, which is why we keep our group sizes down. This means we’re small enough to remain flexible as we thread our way through communities without intimidating the locals. On most of our trips, you’ll be part of an intimate group of 12-16 people, though our group sizes are on average 10 people. Our Overland trips are in purpose-built vehicles that can carry up to 24 travelers. Group sizes are displayed on each trip’s overview page on our website.

I have a disability-can I join a trip?

disable

Where we can we will make reasonable adjustments to the operation of our trips to facilitate the requirements of disabled travelers – such as booking ground floor accommodation, or having our leaders communicate important directions in writing as well as verbally. Many travelers with disabilities have been able to enjoy our trips by traveling with a friend or companion who can assist with specific needs. If joining a group trip is not practical we may be able to provide you with a private departure. Please contact our sales team for further information on any of our itineraries.

Can I book a single room?

singleroom

You can book pre and post accommodation on a single basis; however, throughout your Intrepid trip, rooming is organized on a twin-share basis. Some trips do have a single supplement available – check a trip’s overview page on our website, or their Trip Notes, to see whether a single supplement is offered. If so, please request this at the time of booking.

I have a special dietary requirement- will they be catered for?

dietary

We will try our very hardest to accommodate all dietary requirements but in some out-of-the-way places, it can be very difficult to guarantee. We will let you know if there are places on your itinerary where this is the case. Please let us know at the time of booking of any food requirements or allergies and we’ll pass the information to your leader. It is also a great idea to bring a card with your dietary requirements written in the local language for those times you are eating away from the group.